# TenderAssist — Frequently Asked Questions

> Answers to common questions about TenderAssist: what it is, who it's for, coverage, pricing, GeM, eligibility benefits, privacy, and how to get started.

## What is TenderAssist?
TenderAssist is an AI-powered government tender discovery and procurement consultancy for Indian businesses. You describe your business on WhatsApp and get matched to relevant government tenders, with experienced procurement consultants available to help you assess and win them.

## Who is TenderAssist for?
MSMEs, manufacturers, traders, distributors, contractors and service providers across India that sell — or want to sell — to government buyers.

## How does TenderAssist work?
1. Message TenderAssist on WhatsApp and describe what your business offers.
2. Its AI ranks live government tenders against your profile and explains why each fits.
3. It flags eligibility and purchase preferences (MSE, Startup India, Make in India) and relaxations (EMD, prior experience).
4. Procurement advisors help you shortlist, prepare documents and submit a competitive bid.

## Which tender portals does TenderAssist cover?
TenderAssist provides AI-powered matching on **GeM (Government e-Marketplace)** today. Its procurement consultancy covers **central and state e-procurement portals** across India. See the full [portals directory](https://tenderbot.synk-ai.com/portals.md).

## What is GeM?
GeM (Government e-Marketplace, gem.gov.in) is the Government of India's official online procurement portal, where central and state government departments and PSUs buy goods and services from registered sellers.

## What are the main government tender portals in India?
India's public tenders are published across a national marketplace (GeM), the Central Public Procurement Portal (CPPP) and central department/PSU portals (Railways/IREPS, Defence, CPWD, MSTC, NTPC, ONGC and others), plus a separate e-procurement portal for every state and union territory. Many state portals run on NIC's shared GePNIC platform. The full list is in the [portals directory](https://tenderbot.synk-ai.com/portals.md).

## What eligibility benefits can TenderAssist help with?
- **MSE / MSME (Udyam)** — purchase preference and tender-fee/EMD exemptions for micro & small enterprises.
- **Startup India (DPIIT)** — relaxations on prior turnover and experience.
- **Make in India** — purchase preference for local suppliers.
- **Women-owned / SC-ST** — additional preferences under government schemes.
We help you identify which apply to you and claim them correctly.

## How much does TenderAssist cost?
There is a free way to start on WhatsApp, with paid options for higher usage, more results and proactive alerts. Message us for current details.

## Is TenderAssist an official government service?
No. TenderAssist is an independent, private tender-assistance and consultancy service. It is not affiliated with, endorsed by, or an official channel of GeM, any government body, or any tender portal.

## Does TenderAssist guarantee I will win tenders?
No. No service can guarantee tender wins. TenderAssist improves your odds by surfacing relevant opportunities you qualify for and helping you bid well, but award decisions rest with the government buyer.

## How does TenderAssist handle my data and privacy?
You share only what you choose in chat. TenderAssist uses your business description to match tenders. We avoid collecting sensitive personal information and redact obvious personal contact details from messages used for matching.

## What languages does TenderAssist support?
You can describe your business in English or common Indian-language phrasing (including romanised Hindi); TenderAssist understands typical business descriptions.

## How do I get started or contact TenderAssist?
Get started at https://tinyurl.com/tender-assist — describe what your business does and we'll match relevant tenders.

---
_TenderAssist is an independent tender-assistance and consultancy service and is not affiliated with or endorsed by any government body or tender portal._